What does Hachi Garage do for a repair shop?
It keeps every customer car’s service history in one place and shows which customers are overdue or due soon, so you can call or text them before another shop does. You can print service reports with your shop’s name and logo.
Does it send reminders to my customers by itself?
No. It shows you who is due, and you call or text them with one tap. Every message comes from you, in your own words.
Does it replace my invoicing or shop management software?
No. Hachi Garage does not do estimates, invoices, parts ordering or payments. It does service history and reminders, simply, and works next to whatever you use for billing.
How many cars and devices can my shop use?
The Shop plan has unlimited cars and service logs, and you can be signed in on up to 3 devices at once, for example the front desk, a tablet at the lift and your phone. A change on one shows on the others within seconds.
Can my technicians use it?
Yes, on the shop’s devices. Each job on the To do list has a technician, a customer and an order number, and everyone sees the same list.
Does it work without internet?
Yes. You can look up a car and log work at the lift with no signal. It syncs when you are back online.
What is a founding shop spot?
While the Founding 100 is open, 20 of the spots are kept for shops, numbered S-01 to S-20. A shop never takes a car owner’s spot. You sign in with Google or an emailed code, and no card is needed.